As we live in a rural part of the country we do understand that it is not always easy to get to an A and E department at one of the local hospitals or a minor injury unit.

We do not however, provide a ‘walk-in’ service. Any request to see or speak to a clinician for help or advice must be with a pre-booked appointment. Please complete an eConsult or telephone ahead to see if a nurse or doctor is available to help you, and give as much information as necessary to help us with your treatment.

Patients arriving without an appointment will not be seen and may be diverted to a more suitable healthcare provider or service.

Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:

• Medicals for pre-employment, sports and driving requirements (HGV, PSV etc.)
• Insurance claim forms
• Prescriptions for taking medication abroad
• Private sick notes
• Vaccination certificates

The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.

Influenza is responsible for many deaths and much disability each year. We have an active programme of annual influenza vaccination and the doctors strongly recommend vaccination for those most at risk.

You may require influenza vaccination if you:

• are 65 or over
• have chest or heart trouble
• are diabetic
• have kidney disease
• are taking certain medicines
• have low immunity
• have a long standing disease

Please call reception to make your appointment.

Ask your Doctor or Nurse for advice if you are unsure.